When it comes to Zoho document management, Zoho CRM users will generally have two options.
Attachment to a record
The first is as an attachment to a record. This is the preferred method if the document is related to a specific record and it is needed for reference only. For example, a home inspector might use Zoho CRM to manage their business, and use the accounts module to store the properties they inspect. A home inspection report performed on a specific property could then be “attached” to that property record within the account module by opening the record, hovering over attachments in the left gray nav panel, and clicking on the “+” symbol. Once attached, a document can be viewed, downloaded or deleted. Read More